Answer repeat questions
Give customers useful, consistent responses after hours without pretending a bot knows everything.
Practical AI for service businesses
Turn the documents you already have into answers people can trust.
Colevity builds, installs, and maintains a citation-backed assistant that answers routine questions from your approved information—and hands anything uncertain to a person.
- Done-for-you setup
- Live in 7–10 days
- Human fallback built in
Uncertain question? Route it to a person.
GroundedEvery claim points to a source
UsefulAnswers, qualifies, and hands off
Built for youSetup, testing, and installation handled
Sources over guessesRetrieval and citations on every answer
Managed monthlyUpdates, checks, and improvements included
Try it yourself
Ask a real question. Check the source.
Choose a fictional sample business and see how the assistant answers from approved information—and what it does when the answer is missing.
Try a question
For adults evaluating the demo. AI may compose answers from fictional sample documents. Do not enter names or details about children, health, accounts, payments, or passwords. Fifteen questions per browser every 24 hours. Privacy details
A small system with a clear job
Stop making people hunt for the answer.
Important knowledge is usually scattered across web pages, PDFs, inboxes, and one experienced person's head. Colevity makes that knowledge searchable in plain language.
Show me what this could answerQualify better leads
Collect the problem, timeline, and contact details before a person steps in.
Find internal know-how
Help staff locate policies and procedures without searching five folders or asking around.
See what is missing
Use unanswered questions to improve documentation, content, and service delivery every month.
How it works
From messy information to a useful assistant.
Technical enough to be dependable. Simple enough that your team can actually maintain it.
- 01
Choose one useful job
We pick a high-frequency workflow with measurable value—not “add AI everywhere.”
30-minute working session - 02
Ground it in your sources
We clean, chunk, and index the pages, documents, and policies the assistant may use.
Source map + test questions - 03
Launch and improve
We connect the interface, add guardrails and handoff, then review real questions monthly.
Working assistant + scorecard
Every build includes
- ✓Knowledge-source audit and cleanup
- ✓Retrieval pipeline with visible citations
- ✓Branded, mobile-friendly assistant
- ✓“I don't know” behavior and human handoff
- ✓Evaluation set with at least 30 real questions
- ✓Monthly answer-quality and usage review
No mystery box
You get a system you can understand and own.
Each engagement includes a source map, evaluation questions, configuration notes, and a handoff guide. Your content stays yours. Provider credentials remain in your account when possible.
Software-engineer led. Colevity is run by Chris, a software engineer focused on practical, security-minded delivery, clear communication, and AI that helps people without the hype.
30+evaluation questions before launch
1 daytypical response to source updates
Clear monthly service
Start narrow. Keep it useful.
These are managed-service prices, not software-only licenses. Setup, testing, hosting, and ongoing improvement are handled for you. All plans are month-to-month after setup.
Starter
$275 / month
$350 one-time setup
For teams that answer the same customer or staff questions every week.
- Up to 20 source pages
- Up to 1,000 answers / month
- One website embed
- Monthly source refresh
- Monthly answer-quality review
- Email handoff
Good fit when: repeat questions regularly interrupt the owner or team.
Request a Starter previewManaged
$550 / month
$750 one-time setup
For higher-volume teams that need inquiries qualified or connected to another workflow.
- Up to 75 source pages
- Up to 3,000 answers / month
- Lead capture + qualification
- Twice-monthly source refresh
- Monthly quality scorecard
- One workflow integration
Good fit when: a captured lead or faster handoff has clear, measurable value.
Discuss a managed workflowCustom
Let's scope it
Fixed proposal before work
For multiple assistants, private systems, or a more involved workflow.
- Multiple knowledge bases
- Authentication and permissions
- CRM or help desk integration
- Custom evaluation and reporting
- Team training and handoff
Good fit when: permissions, systems, or scope make a standard plan impractical.
Book a fit callNot sure the numbers work?The free preview uses one public page or document and five real questions. If the likely value is lower than the price, Colevity will tell you before proposing a build.
A quick value check
Would this pay for itself?
Estimate the portion of repeat-question work the assistant could realistically handle—not every question your team receives.
Plain answers
Before you ask.
Why not use a cheaper do-it-yourself chatbot?+
A self-service tool may be enough if someone on your team has time to prepare the sources, test difficult questions, install the assistant, monitor failures, and keep it current. Colevity is for businesses that want those responsibilities handled with a clear source map, evaluation set, human handoff, and ongoing review.
Is this worth it for every small business?+
No. It works best when repeat questions consume meaningful staff time, slow down customers, or cause valuable inquiries to be missed. The free preview is also a fit check; if a simpler FAQ page or process change would solve the problem, Colevity will say so.
Will it make things up?+
No system can guarantee perfection, so the assistant is designed to retrieve from approved sources, show citations, and clearly decline when evidence is weak. We test this behavior before launch and review failures monthly.
Do I need clean documentation first?+
No. The source audit is part of setup. We identify conflicts, gaps, stale pages, and questions that need a human decision before they become assistant answers.
Can it use private internal documents?+
Yes, but private knowledge needs appropriate access controls and is scoped separately. The Public Demo uses only fictional sample documents; a private preview uses only the prospect-approved material agreed for that evaluation.
Which AI provider do you use?+
The retrieval layer is provider-neutral. We choose a suitable model based on privacy, quality, latency, and cost, and document the configuration so the system is portable.
How does the public demo handle privacy?+
Allowed sample-demo questions and relevant fictional source passages may be sent to OpenAI to compose an answer. A local guard blocks likely child, health, account, payment, authentication, and self-disclosed-minor details before retrieval or provider access; simple contact details are removed when the remaining question is clearly general. The server does not log full questions. Google Analytics measures visits, traffic sources, selected demo profiles, and coarse answer outcomes; question text, answers, and form contents are not sent to Analytics. A signed, non-personal cookie and one-way network identifier enforce short-lived abuse limits; no browser fingerprinting is used.
What happens if we cancel?+
Monthly service stops at the end of the billing period. Your source content remains yours, and the Managed plan includes an export of configuration notes and evaluation questions.
A useful first step
See your own knowledge answer five real questions.
Share one public page or a short description of the problem. You will get a private working preview and an honest recommendation from Colevity about whether this is worth building.
- No charge for the preview
- No API key or technical setup
- Personal response within one business day